Terms of Service

1. Agreement

These Terms of Service govern the use of SchoolFees ("the platform"), operated by Monola Technologies Limited (RC 765535), a company registered in Nigeria. By creating an account, using the platform to collect or make payments, or accessing any part of the service, you agree to these terms. If you do not agree, do not use the platform.

2. The Service

SchoolFees provides schools with tools to manage students, fee structures, and payment collection, and provides parents and students with a way to view and pay school fees online. Payments are processed by third-party payment providers, including Remita and Paystack. SchoolFees does not itself hold, transfer, or guarantee settlement of funds except as arranged through these providers.

3. School Responsibilities

• Schools must provide accurate student records, fee amounts, and contact details.
• Schools are responsible for the correctness of bank/settlement account details they register on the platform.
• Schools must keep administrator credentials confidential and are responsible for actions taken under their accounts.
• Schools may only upload data they are authorized to use, and are responsible for obtaining any consents required for student data.

4. Parent and Student Responsibilities

• Payers must verify the student's school, name, and fee items before confirming payment.
• Payment details (card, bank, RRR) are entered on the payment provider's secure pages — never share them with third parties claiming to represent the platform.
• Students must keep their portal login credentials confidential.

5. Payments, Fees, and Settlement

• Payments are processed by Remita, Paystack, or other integrated providers. Transaction or processing charges may apply as displayed at checkout.
• Successful payments are confirmed by the provider before being marked as paid. A payment record may show "pending" until provider confirmation.
• Settlement to schools follows the arrangement configured on the school's registered business account and is subject to the provider's settlement schedule and policies.
• SchoolFees may charge schools a subscription or per-student fee as published on our pricing page; such charges are separate from payment provider fees.

6. Refunds and Disputes

• Refund requests must be directed to the school that received the payment, since funds settle to the school's account.
• Where a payment fails after a debit, the reversal or refund is handled according to the payment provider's and the payer's bank's processes.
• SchoolFees will reasonably assist in tracing payments using transaction references, but is not liable for the provider's or bank's resolution timeline.

7. Acceptable Use

You may not use the platform for fraudulent payments, test attacks against the service, unauthorized access to other schools' data, or any unlawful purpose. We may suspend accounts involved in misuse, fraud, or activities that endanger other users or the payment ecosystem.

8. Data and Privacy

Use of personal data on the platform is described in our Privacy Policy, which forms part of these terms.

9. Limitation of Liability

• The platform is provided "as is". We aim for high availability but do not guarantee uninterrupted service.
• We are not liable for payment failures, settlement delays, or account verification issues caused by payment providers, banks, or telecommunications networks.
• To the extent permitted by Nigerian law, our liability for any claim arising from use of the platform is limited to the fees you paid us in the preceding three months.

10. Changes and Contact

We may update these terms from time to time; material changes will be communicated through the platform. Continued use after changes means you accept the updated terms.

Questions about these terms: chinedueya@gmail.com · 08135907440.

11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria.