Privacy Policy

1. Who We Are

SchoolFees ("we", "our", "the platform") is a school fees management platform operated in Nigeria. Schools use SchoolFees to manage student records, fee structures, payments, and reporting. Parents and students use it to view and pay school fees. This policy explains what data we collect, why, and how it is protected.

2. Information We Collect

• School account data: school name, contact details, logo, website, registration/approval documents, and administrator name, email, phone, and password.
• Student data (entered by schools or parents): name, class/level, admission or matriculation number, parent/guardian contact details, passport photograph, and — for tertiary institutions — WAEC and JAMB registration numbers.
• Payment data: fee amounts, payment references, transaction status, and settlement details processed through Remita and other payment providers. We do not store card numbers or bank PINs.
• Usage data: IP address, device/browser type, and pages visited, used for security, diagnostics, and improving the service.

3. How We Use Information

• To provide school accounts, student records, fee billing, payment processing, receipts, and reports.
• To verify schools and prevent fraud.
• To send payment confirmations, receipts, and service notifications.
• To maintain security, troubleshoot issues, and comply with legal obligations.

4. Sharing of Information

We do not sell personal data. Information is shared only with:

• The student's school — student and payment records belong to the school that manages them; each school can only see its own data.
• Payment processors — e.g., Remita and partner banks, strictly to process payments and settlements.
• Service providers — hosting and infrastructure providers under confidentiality obligations.
• Authorities — where required by law or lawful request.

5. Data Security

Data is stored on secured servers with encryption in transit (HTTPS), access controls, and per-school data isolation. Passwords are hashed and never stored in plain text. No method of transmission or storage is 100% secure, but we apply industry-standard safeguards.

6. Data Retention

We retain records for as long as a school's account is active and as needed to meet legal, accounting, and audit obligations. Schools may request deletion of their data; student records are managed by the school that owns them.

7. Children's Privacy

Student records — including those of minors — are created and managed by schools and parents/guardians, not by children directly. If you believe a child's data was submitted improperly, contact us and we will work with the relevant school to address it.

8. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you may request access to, correction of, or deletion of your personal data, subject to legal retention requirements. Contact us or your school administrator to exercise these rights.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

10. Contact

Questions about this policy or your data: contact us through the channels listed on schoolfees.com.ng or through your school administrator.